Traductions Serge Bélair Inc. (TRSB) is one of Canada’s largest translation firms. With an in-house team of over 350 experienced professionals based in the heart of Old Montreal’s business district, TRSB is a key partner and linguistic consultant for its clients.

CLIENT SUCCESS MANAGER

Reporting to the Chief Revenue Officer, the incumbent helps the Sales team prepare and implement sales plans.

AS CLIENT SUCCESS MANAGER, YOUR DAILY ROUTINE WOULD CONSIST IN:

  • Create and update client files and supporting sales documentation, and optimize its use.
  • Proactively analyze gain and loss data, and generate a report collating all findings for the Sales management team.
  • Collect, collate, and generate weekly (monthly and quarterly) sales projections, and submit weekly results to the Sales management team.
  • Guide clients based on their changing needs and provide exceptional customer service.
  • Help draft calls for tender and proposals.
  • Assist the Sales team in integrating new clients and maintain business relationships with existing clients.
  • Monitor competitors, the market, services, threats and business opportunities, and analyze the impact of sales activities.
  • Contribute to the company’s sales strategies. 

THIS POSITION MAY BE IDEAL FOR YOU IF YOU:

  • Have a bachelor’s degree in Business Administration, Communications or other relevant field, or equivalent experience
  • Have at least two years of experience in a similar position
  • Are fluent in French and English, both spoken and written
  • Are proficient with the Microsoft Office suite and Hubspot (asset)
  • Are able to handle multiple tasks and meet tight deadlines
  • Love challenges and always seek to improve your skills
  • Demonstrate a sense of initiative, and are willing and able to find solutions
  • Demonstrate excellent relationship and communication skills
  • Have keen quantitative and qualitative analysis skills

TRSB offers a competitive total compensation package along with a range of benefits (e.g., RRSP and DPSP, partial reimbursement of public transit expenses, sports credit, teleworking, specialized training). You will enjoy stimulating challenges and opportunities for advancement in a congenial atmosphere.

Apply Today

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